Privacy policy

Effective: May 2025

Apollo Aviation Services respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (apolloaviationservices.ca), request a quote, or engage with our services.

By accessing our website or using our services, you consent to the practices described below.

1. Information We Collect

We collect personal information when you:

  • Submit a quote request or booking inquiry

  • Communicate with us by email, phone, or through our website

  • Enter into a Client-Broker Agreement

The information we may collect includes:

  • Your name and contact details (address, email, phone number)

  • Passenger names and travel documentation details (as required for flight bookings)

  • Payment information (processed through secure third-party providers)

  • Communication records and correspondence

2. How We Use Your Information

We use your personal information to:

  • Provide you with air charter brokerage services

  • Arrange and coordinate flight bookings with licensed air operators

  • Communicate with you regarding quotes, bookings, or inquiries

  • Process payments

  • Comply with legal or regulatory requirements

  • Improve our services and client experience

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information with:

  • Licensed third-party air carriers solely for the purpose of arranging your requested charter flight

  • Payment processors for secure transaction handling

  • Government agencies, customs, or regulatory bodies if required by law

We require all third parties we work with to maintain confidentiality and safeguard your information.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. While we use secure systems and practices, no online or electronic transmission can be guaranteed to be 100% secure.

5. Cookies and Website Analytics

Our website may use cookies or analytics tools to improve website functionality and user experience. Cookies collect non-personally identifiable data such as browser type, pages visited, and time spent on the site. You can manage or block cookies through your browser settings.

6. Your Rights (Including GDPR and CCPA)

a) For All Users (PIPEDA - Canada)

You have the right to:

  • Access the personal information we hold about you

  • Request correction of your personal information

  • Withdraw consent (subject to contractual or legal obligations)

  • Request deletion of your personal data, where applicable

b) Additional Rights for European Union Residents (GDPR)

If you are located in the European Union or European Economic Area (EEA), you have the right to:

  • Object to or restrict certain types of processing

  • Data portability (request a copy of your data in a common format)

  • Lodge a complaint with your local Data Protection Authority

Legal Basis for Processing: We process your personal data where necessary for performing a contract (e.g., booking your charter), or with your consent (e.g., marketing communications, if applicable).

c) Additional Rights for California Residents (CCPA)

If you are a California resident, you have the right to:

  • Request to know what categories of personal data we have collected

  • Request deletion of your personal data (subject to exceptions)

  • Opt out of any potential “sale” of your personal data (Note: We do not sell your data)

  • Exercise your rights free from discrimination

To exercise any of these rights, contact us at:
Email: info@apolloaviationservices.ca

7. International Data Transfers

If you are located outside of Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located. By using our services, you consent to this transfer.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. The effective date will be updated accordingly.

9. Contact Us

If you have any questions or wish to exercise your rights under this Privacy Policy:

Apollo Aviation Services
British Columbia, Canada
Email: info@apolloaviationservices.ca